Spa Experience at Kensington Leisure Centre Reviews

Bomore Road, Kensington, London, W11 4HB

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Reviews are written by customers after their visit.

4.5
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Written by our customers, so you know what to expect at each and every venue.
Didn't really seem like the beautician knew what she was doing. They called 2 hours earlier to move my appointment from the time I had booked, without explanation.
Felt very relaxed after the session. Loved the experience.
A really lovely afternoon. Good value for money and lovely staff.
Staff not very accommodating and not bothered about time. room I had spray tan in wasn't very private overlooking a housing estate. Wasn't much personal care. spray tan was very patchy especially on legs
had a pedicure yesterday and was told it would last 50-60 minutes. At 84 minutes I had to leave as my parking money was about to run out, hence the varnish was still wet and therefor smudged. I noticed a stinging sensation while there and when I got home I had to remove the smudged varnish. All the nails are cut unevenly but worst of all I have had a V cut into a nail and you can see a bruise / blood behind the nail.My feet look worse than when I went in Phoned to complain and was advised manager would call me back...........................................still waiting. No answer on the phone this morning. Wish I could post a photo on here