Spa Experience at Swiss Cottage Leisure Centre Reviews

Leisure Centre, Adelaide Road, Swiss Cottage, London, NW3 3NF

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Reviews are written by customers after their visit.

4.6
1355 reviews

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Written by our customers, so you know what to expect at each and every venue.
In my time I have visited many spa's all over the world, including London hotel spa's. Upon my arrival at the leisure centre I was really nervous as I wasn't sure what to expect a spa in a leisure centre?? to my suprise the spa was beautiful, I entered the spa to find myself listening to softening relaxing music and essence of aromatherapy. It was as if I'd stepped into a 5* hotel spa in central London. The staff all looked fab in their uniforms, very smart! approaching me with a highly professional manner. My massage was outstanding, good flow, perfect pressure!! I have had many massages in my time but this was by far one of the best! room decor was tasteful, overall I was very impressed to have this facility within a leisure centre and right on my door step! I am planning to go back into the leisure centre to see what the other facilities are like!
Only a just over a half hour massage each when ordered 55 minutes for 2 people. Wasn't offered the choice of Aromatherapy vs Swedish massage, and felt rushed. Wouldn't do business with them again.
There was some issues when I first tried to book my treatment time. Firstly, I phoned the reservation number that was advertised on Wahanda site. The booking was confirmed by the receptionist over the telephone, then I made a second directly to the venue for further enquiry. I was told there was no booking made, very confused and worried. But, then the Spa Manager managed to sort out my booking arrangement via email.
From the minute I walked in I felt very welcomed my a lady on reception. Then I was taken to the treatment room where the atmosphere was so relaxing and was just perfect. The girl that massaged me was amazing, she worked on my shoulder ans nexk areas which my muscles were most tense. I will definitely recommend this day spa and I can't wait till I go again.
I went for a swedish massage, quite different to the thai massages I normally get. Very enjoyable, the room and massage bed were very relaxing. Thank you Tiffany - friendly and knowledgeable about Thalgo products (I was peppering her with questions).