The facilities were OK, and maybe slightly surpassed my expectations in terms of the presentation of the spa area and cleanliness. But for the massage itself, I felt the masseuse didn’t do enough to understand what I was looking for. The pressure subsided after the start and she reverted back to a relaxing style massage which I had said on the form I didn’t want. Also during the massage I said that I wanted focus on the middle and lower back but she sort of ignored it.
Jackie is absolutely awesome! Such a lovely, caring, kind and professional person - she was really welcoming, attentive and knowledgeable about the treatment, about the benefits of it and about after care too - I cannot recommend the Elemis Spa at Wimbledon Leisure Centre enough!