When I arrived I waited a couple of minutes at reception as the staff were busy doing something else, but were very apologetic. I then waited a further 10 minutes as the room had not been prepared but the facial itself was absolutely wonderful and the best I've had yet! I will definitely be returning and would highly recommend.
The hammam was too cool for comfort. Cold water was used. I didn't find the scrub or wrap very thorough. The spa area was so small and changing rooms smelt bad.
Great wax, Sheenaz is a lovely therapist! Shame that the Hollywood wax is quite expensive when not on offer and I will now need to go elsewhere for my wax :(
I was very disappointed in the service I received. I had never been to the venue before and when I arrived I was super impressed with the layout and the set up with the Spa itself.
The facial itself was ok. As with any previous facial I had had in other places I expected 'extraction' to be part of the process. This was not the case, so I did not feel I had the full experience.
At the end of the treatment I was feeling relaxed and content, only to be approached by the lady trying to sell me products whilst I was still laying semi naked on the bed. This put me off extremely and I do not think I will be returning there.