I was very happy with my treatment at Spa London. The staff were attentive and professional and the spa itself is clean and welcoming. I was pleased with the results of the wax treatment. Would definitely go back!
I had the treatment with a trainee therapist. Confident and pleasant, she made everything comfortable, easy as fairly painless. My skin afterwards has been fairly comfortable - no irritations or other unwanted consequences. The spa uses a great product! However, the treatment took 25 minutes longer than expected and I missed a yoga class I had paid for! Also, I found that areas that I cannot reach myself have not been completely finished. N told me that I was only her 3rd customer. I would have expected some supervision ... During the treatment, someone tried to open the door without knocking and that's completely unacceptable, particularly if it was her supervisor! I will attend the spa again, but not with a trainee therapist!
I absolutely love the place, very nice facilities, lots of light in the thermal spa area and dark, calm, cozyness in the relaxation lounge. Not crowded, super clean, quiet and relaxing. The only flaw was that lower jets in the jacuzzi didn't work. It was still extremely pleasant to sit in.