Didn't have that feeling of being extra special than a beauty salon that I was hoping for in the initial welcome and waiting area. The treatment was very lovely, towels nice and hot, room soundproof, nice music. Excellent massage. Just didn't like the fact her 1st question was why are you having the 25 mins not the hr and basically said it won't do much. Would have preferred that after I had enjoyed my what I thought was going to be a very beneficial facial she then said if you loved that have the 1hr next time!