The staff were all lovely and very welcoming. The waxing was done professionally and (relatively!) pain free using good hot wax. The pedicure however was a bit disappointing. The lady was lovely but the colour range available was very limited, there was no foot massage and only one layer of nail colour was applied so it chipped the same day.
Bikini wax was tbe perfect combination of thorough but not at all awkward! No missed bits...Would recommend. Also had a body scrub and this was very simple but effective. There was a shower available afterwards and plenty of time to get ready.
Didn't use the spa so can't comment.