The treatment was good and lovely therapist but they hadn't checked their headbands bookings that morning so when I turned up for my noon appointment they told me they couldn't fit me in and could I come back at 1:15. I was able to, but then was kept waiting for fifteen minutes which meant a lot of time wasted overall and this marred the experience.
Had a great 3 hours of relaxation. Visited mid week with my sister for a catch up and thankfully it wasn't too busy. Only used the sauna and steam room which was great. Changing room could do with being a bit bigger but overall a nice morning. Likely to go again.
I actually changed my treatment and they were very easy going and organised about it. I like this place as it's very quiet so perfect for massage, facial or body relaxation treatments. I got a body scrub instead and the shower inside the treatment room made it a smooth service.