The spa was nice and was comfortable. We had a steam temple treatment which was really nice. I had a back massage as another treatment; it was very effective, really worked necessary areas and was very good. The other treatment I had was a facial; it was really nice, and my skin was glowing and felt good. The package included a glass of champagne each; fab, as I had booked for a special birthday present. The products were Elemis, which I like very much and consider very good quality. The staff were very pleasant and friendly. My friend and I both think we would return to the spa in the future.
I went for the "Pure Time: De-stress" package with my partner, although if you ring the Spa you can modify the 1 hour massage segment to be half an hour and then add half an hour facial, making this package essentially the same as "2 for 1 Pure Time Spa Package".
The hotel itself is very easy to find (you can't miss it once you come out of Hyde Park Corner tube station). After filling a quick health form (with which we were given complimentary nuts/fruit in a small bowl) we were shown through to the 'Steam Temple' room, which also has a large walk in shower/large sink/cupboards for clothes, complimentary water & all Elemis products. Given a brief rundown and then left to our devices to get changed and then jump into the Steam Templte-- which for couples I can't imagine not ever being a *very* sensual experience (!!).
After 50 mins in the steam temple we showered off and waited in the room next door in bathrobes and had our couples massage (1 hour) a few minutes later. The massage was fully body and I would rate it as 'good' but not 'great' e.g. a 4 out of 5.
After the massage again we had an opportunity to shower off/get ready, we were left to our own devices until making our way back to reception and no point did we feel rushed. Back at reception we got a complimentary glass of Champagne each which is a note to finish on.
Overall for £199 I'd definitely go again as a treat or on special occasions, it was very very good but I can't bring myself to give it 5 stars because to me that would infer absolutely mind-blowing.
One other thing, touching on what I mentioned in the first paragraph, given that the two Spa packages you can split into the 1 hour massage or 0.5hr massage and 0.5hr facial I see absolutely no reason why one is marked as 50% off because it is definitely NOT worth it at £398! And if you look at the Spa website directly the prices listed there are the same as here - narks me a bit that some of the packages here infer a 'special offer' when really they are the standard baseline prices.
Amazing facilities, steam temple was fab, facial was amazing using all Elemis products, and a nice little surprising glass of champagne at the end - overall would definitely go back!