Spa InterContinental ParkLane Reviews
One Hamilton Place, Park Lane, London, W1J 7QY
Check availability and book onlineReviews are written by customers after their visit.
122 reviews
Very friendly welcome by the staff, who'd also been very helpful in planning the visit (there were 6 of us). Excellent facilities and good treatments. Very professional, clean and good atmosphere. Will go back
Deep Tissue MassageShow all…
I would definitely recommend THE SPA INTERCONTINENTAL. A real treat, you feel pampered the venue is luxury . The ambience is relaxing, and the staff friendly and professional .The therapist was excellent , one of the best I have had. I have booked another treatment for myself and a friend.
Deep Tissue Massage
The staff and therapist were very friendly, I was offered refreshments which can be rare at many spas. The treatments were excellent; very relaxing and soothing. The ambience of the spa was unlike any other I have visited - very serene and calming and very modern.
Therapeutic MassageShow all…
I went to this spa with a friend. The staff were polite, experienced and knowledgeable. The treatment rooms were clean and the interior was contemporary. I had a body massage (30 min) and a mini facial (30 min), which was tailor made to my needs. At the end, I was given a prescription for my skin needs but was never put under any pressure to purchase the recommended products. Overall, both, my friend and I enjoyed the experience at the InterContinental spa and will recommend it unreservedly.
Deep Tissue MassageShow all…
The therapist's service and the ambience of the spa were 1st class.
The therapist gave me lots of helpful tips to ease the pain of an ongoing back problem. The facial was ok, but I found the back massage much better.
The negative points of my experience were that I got lost in the Intercontinental hotel trying to find the spa. There did not appear to be any staff around to help customers, apart from the staff of the ground floor. I was not offered a glass of champagne that I had been looking forward to and one of the receptionist spa staff on duty was very abrupt in her mannerism when I was waiting for my change after purchasing a product - which cost almost £30.00
Deep Tissue MassageShow all…
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