I actually got a therapeutic massage instead of the aromatherapy massage that's listed here. Overall I really enjoy the ambiance of Spa Isha - it's new, clean, and beautiful. The owner, Dinesh, was the one tending to me, as I'd had a few negative experiences previously and he wanted to give the best service possible, personally. He was extremely attentive and made sure I was informed of everything happening. He waited until the specific room that would fit my needs was ready, which delayed the start of our massage but I wasn't rushed for time so this wasn't a big deal. The face cushion that was used was wonderful; the best I've experienced in London. He spent a lot of time asking me about my body - how it feels, trouble areas, whether I get headaches, lifestyle questions. It was very thorough. The massage itself was very unique - he uses a different technique than I've had before. Not so much about pressure but appropriate placement and release of specific areas. I will admit that it made me a little uncomfortable since I wasn't familiar with him or his style, but the overall effect was very good, just as he said it would be. Thank you for allowing me to experience the true potential of Spa Isha. It is a wonderful spa and I would recommend it after this experience.