Spa Naturel Fitness at Mercure Warwickshire Walton Hall Hotel & Spa

Walton, Wellesbourne, Warwickshire, CV35 9HG - Part of Mercure Hotels

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Written by our customers, so you know what to expect at each and every venue.
Treatments were very good but spa facilities not very good. Food not bad. Breakfast very nice.
No one on reception in the hotel and no signage to the spa. Eventually a receptionist appeared and directed us to the spa. No receptionist at the spa and after waiting for 5 minutes someone did eventually appear. No smile no welcome. She Showed us around and did offer robes but as we weren’t going to swim to avoid using the shower we didn’t take them. The tea and coffee machine was awful. The strength of the coffee was far too high, there was no sugar, no milk no explanation why Until she told u
Spa was old fashioned,dinner was bland, breakfast was pathetic, 1 sausage.double room was two single beds pushed together and old fashioned room. I wouldn't stay here again
Staff mainly friendly and helpful. Facilities tired, changing rooms a bit smelly. Not much room by pool to relax and lots of beds had towels on them. No jacuzzi, steam room not working properly, had to ask for paper cups for drinks. Treatment of facial was amazing but that’s all, overall disappointing
The only problem I had with the whole spa break was the restaurant the food wasn't that great and the staff were useless 3 people tried to get our order for food but It still took ages for the food to arrive when our main meal arrive 1/2 hour after Finishing our starter it had the wrong side took us 5 minutes to get someone's attention to ask for the correct side they were not happy that we asked for what was on the menu and not a substitute with out our consent we had to ask 2 different staff to get our sides changed and then it took 20 minutes for the right side to arrive we had finished the rest of our meal we ask 4 members of staff to take a drink order and ended up going to the bar ourselves to get a drink but the rest of the break was fantastic with great friendly staff everywhere else
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About

Spa Naturel Fitness at Mercure Warwickshire Walton Hall Hotel & Spa
Walton
Wellesbourne
Warwickshire
CV35 9HG

Located just a stone's throw away from Shakespeare's birthplace, the 4-star Mercure Walton Hall Hotel & Spa is 16th century Grade II listed building with a wealth of character. Situated within 65 acres of private grounds, the hotel is tucked away amid woodland and beautifully maintained greenland. Ideal for couples, the hotel is equipped with an in-house bar & restaurant as well as leisure facilities, including spa treatment rooms, a swimming pool and a gym.

Away from the hotel, guests are free to explore the surrounding villages before returning for a feast of local cuisine at The Orangery restaurant. A stone's throw from Stratford-upon-Avon, it's the ideal retreat for a short, rejuvenating break. Close to Warwick, Leamington Spa and Warwick Castle. Set in 65 acres of unspoiled Warwickshire countryside, the hotel is a perfect wedding venue. With leisure and fitness facilities on-site, theres no better place to relax and escape everyday life.

MonMonday
9:00AM5:30PM
TueTuesday
9:00AM5:30PM
WedWednesday
9:00AM5:30PM
ThuThursday
9:00AM5:30PM
FriFriday
9:00AM5:30PM
SatSaturday
9:30AM6:00PM
SunSunday
9:00AM5:00PM