When we arrived there no record of our reservation. Luckily there were spare rooms available, the staff were really friendly and they upgraded our rooms as an apology for the inconvenience. The staff in the spa really went out of their way to be helpful, as we arrived late to our treatments due to the problems with our reservations, and had not been able to check into the room before our massages. The breakfast was also really good as there was so much to choose from.
The venue is actually really small which makes it of not such great value sadly. It was difficult to get to the venue and to find it. The afternoon tea was great though!
Lovely experience, a hidden gem. The whole experience was great. It started with a massage which was one of the best I have had. Me and my mum then enjoyed a few hours in the spa. Although the spa is small it is just what you need to relax. To add to the day I loved the relaxation room. This had 4 comfortable loungers, headphones, range of healthy fruit and nut snacks, a large variety of teas that you make yourself and lots of girly magazines. Relaxing in here in your gown, slippers post massage and spa was amazing. Lovely mum and daughter day. Highly recommend. Just to warn drink prices upstairs in the bar gave us abit of a shock, but to be expected in such a lovely hotel.
Everything was absolutely amazing - one of the best spa days I have ever been on! We were greeted warmly by the staff on arrival and shown round the lush facilities. The spa itself is so lovely, it's fairly small but that makes it a bit more cosy and intimate than most. The pool and surrounding area was exactly what we were looking for, the lighting and ambiance of the pool, sauna, steam room, heated beds etc. provided plenty of options for relaxation and indulgence. The chill out space (again small but lovely) was immaculate and the decor beautiful. You could make your own tea of choice, help yourself to healthy dried fruits and nuts, refresh with bottled water, lay back on the loungers, relax with some music or immerse yourself in the range of magazines provided. Pure bliss!
The treatment itself was fantastic - my therapist was excellent, she listened to what I want and explained everything she was doing, the only issue I had was that it didn't last long enough!
Overall a fantastic experience and overwhelming value for money - I'm already looking at booking again!
Overall a good price for the experience and value for money. It's a shame there isn't a proper pool which has seating areas around it but saying that the hydrotherapy pool was very relaxing and I enjoyed the steam room and the hot beds. I recommend you do book treatments in advance as when we turned up on the day they were fully booked.
Afternoon tea was lush and there was more than enough for two people and in fact we had to take some of the cakes home with us!!