Any other time I have been to the salon the other girls have checked if I have my hair one length or layered (always one length) but on Saturday she did not ask and suddenly cut across the front of my hair into a massive layer. I was so shocked and could not do anything about it. I have not had my hair in that style for over 10 years because I hate it. Also I am a bridesmaid this coming weekend and am needing to change my hairstyle for it as a result of this. Really disappointed.