Splash - Charing Cross Reviews

54 Charing Cross Road, Charing Cross Road, Leicester Square, London, WC2H 0BB

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Reviews are written by customers after their visit.

4.4
6076 reviews

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Written by our customers, so you know what to expect at each and every venue.
The massage was not great, not very relaxing as it is a hair salon also which I didn't know. There was noise of hair dryers everywhere.
I recently had a therapeutic massage at this salon I have had quite a few massages in different salons in London & to be honest, was a little disappointed in this one. I had to wait for over 10 minutes for the room to become vacant.. then I was led down the narrowest staircase ever to the tiniest therapy room ever..no where to even put your coat or bag. Normally a therapist leaves the room to let to undress & position yourself on the bed, but no, she just stood there & waited...Don't go if you want to protect your modesty!! She did not place any towels over me when she worked on the different parts of the body, so after the first 5 minutes I was feeling quite cold..and I gradually got colder, I'm surprised she couldn't see goosebumps! The pressure of the massage was fine, but felt like she was just going through the motions, as there was no system to her regime. The tops of my feet was massaged but not the soles, tops of my thighs, but not my calfs. The ambiance was not very relaxing either as you can hear 'pumpimg' music from the hair salon upstairs & people talking loud right outside the door. I will not be returning for a massage at this place, as there are definately better places to go to!!
I booked in for a Brazilian hot wax at the Charing Cross Branch, I was then called to say that they had over booked and could I go to the Soho branch - they are pretty close so this wasnt a problem although if people dont know the area it is may be quite inconvenient. The lady that did my wax was lovely, however the wax was neither quick nor painless - perhaps the most painful wax I have ever had. The woman wasnt doing anything wrong per se - she just seemed to be quite slow and rough with it. Painful and time consuming is not a good combination. I was drawn in by the price and you do get what you pay for. Not recommended if you are used to paying more for a quick and (relatively) pain free experience.
Great haircut. The loud techno music and constant trail of people coming in/out of the front door meant i'm scoring it 1/5 on ambience, but if your only concern is the job they do with your hair, then highly recommend it.
the venue is quite hectic and you have to wait upstairs where there is the queue of people waiting for the haircut. disco music. the staff is very busy. the room for beauty treatments is in the basement. very tidy but clean. silvia was very professional and competent, so the waxing was well done. overall I wouldn't recommend the place if you wish to relax and treat yourself, but it is quick and reasonable value for money.