The venue was below average - your usual unisex hair salon in a small shop on Charing Cross Road. The treatment room is quite small, and the whole experience was far from pampering, but the nail technician did a very good job. She was very attentive to detail. If you just want to go get your shellac for a decent price, I would recommend it. I would probably go again, because of the price and how good a job she did, despite the cramped enviornment.
The manicurist was friendly and welcoming. When she was cutting my cuticles, she was a bit too rough. My finger bled, and is still hurting now. I don't think I will go back to this place.
The treatment was good; and the woman doing the treatment was lovely and friendly. However it wasn't so pleasant walking through a busy salon at the top full of men; before getting to the treatment room hidden away downstairs. Also the guy at the door when I first came in, wasn't so friendly. I came in 10 mins early and he asked me to come back in 10 minutes dead on the treatment time. Which I thought was odd / rude.
Coming back here again and again, all the nail technicians are really sweet and friendly, this lovely treatment has become a part of my monthly routine :)