I think you probably get what you pay for here. My appointment was rescheduled twice (relatively last minute), and took a full hour to complete. I had to give the hairdresser quite a lot of steer on how I wanted my fringe and she tried to claim that it was a problem with my hair. For £25 it’s fine, but it’s by no means a hidden gem.
I would not go back unfortunately. My nails chipped and broke 2 days after getting them done. They had very limited colour selection and the nails look streaky.
My appointment time was changed 20 minutes before the booked time, via email. No call to let me know. Booked in for a wax which they were not prepared for. The therapist was lovely.