The appointments at Splash Goodge Street are always easy to make using Treatwell. I've been coming to the salon for afew months now but this was the first time that I had to wait as they beautician was delayed with another client. There was also some confusion about what treatment I had booked. However, this was just a small hiccup. It would be great if they had a loyalty system or loyalty card in place as I would definitely keep using this salon.