The salon is lovely but too much emphasis is put on the hair cutting when it's the beauty department who are so good! The haircuts should be done in the basement with the treatments upstairs! Staff hanging around outside smoking and in the waiting area looks unprofessional and intimidating, should be speaking English too as they are able to and switching between languages is a little rude- they could be talking about you in front of you! Overall though it is an excellent salon and the girls attention to detail and calmness make sit an excellent place.
The manicure itself has latest a week so far, so thats good, however the skin around my nails has all come up because of the way the manicurist pulled at my cuticles. She also made me BLEED whilst removing the cuticle on one of my fingers, so much that she had to put a bit on tissue on it mid manicure so control the bleed, and she didn't even apologies! She was nice enough, however her English was almost non existent.
The woman who did my waxing was really friendly and put me completely at ease. I don't normally enjoy chatting while having treatments but she set a really nice relaxed tone. Good job on the waxing too.