I was disappointed on my third trip to this salon- I turned up 5minutes late which, obviously, was inconvenient but I was made to feel very rushed throughout the treatment. When I asked for a small bit of hair at the top of my leg to be removed, I was told they couldn't because I had showed up late... we then ended up finishing the appointment 10mins early so there would have been time! The hot wax was not expertly applied and was painful- the therapist was picking at the wax, leaving it on for too long then struggling to remove it which was painful. A large patch was also missed- discovered this after the event. Altogether disappointing, but cant complain too much for £14. A real contrast to the expert, professional service I had the last two times!
My therapist was very professional and friendly and made me feel at ease during the entire treatment. The waxing was great and she made sure I wasn't in pain and explained everything step by step so I knew what she was doing.
I would highly recommend Splash!