Welcoming, clean salon and very pleasant and focused manicurist - a nice finish with neat nails in a pretty, soft pink (good choicer of colours). Not rushed and enjoyed the session - would definitely recommend.
For only £19.00 it is cheap but expect only the basics for that (no pampering in treatment or surroundings!). The salon was tiny, cramped, little run down with pounding house music on (even the staff complained about it!). The manicure itself was good but it is functional not a pampering manicure (no massage, soaking the fingers, exfoiliation etc) and she did nick my cuticle which meant was left with little red scab but that was probably my fault for talking too much. I came out with what I paid for but the overall experience would not persuade me to return.
Claudia was a fantastic therapist. Manicure was great and pedicure especially thorough. The salon was clean but the lighting was over bright and the rest of the staff, especially one of the hairdressers, were very loud.
This was my first visit to the salon but not my first keratin treatment. The service was professional and courteous. The appointment started on time and finshed well before the allocated time of 2.5 hours.
There was no hard sell of products.
I was happy with the service.
I start my review off with the fact that I was late for my appointment as I had gone to the wrong Splash salon. My fault but both salons were friendly and helpful in helping me find my way.
On arrival a member of staff promptly asked if I wanted a drink (which was nice as I was hot and sweaty from running from salon to salon).
Goga was my hair colourist / cutter and she was very sweet and made me feel comfortable leaving my hair in her hands. The last person who coloured my hair had really over bleached it and it was in a terrible state. Goga took that into consideration and didn't overdo it with the bleach and managed to incorporate the colour that was already in my hair with the colours she was putting in. She did a really great job and I love the colour, adding honey tones to my hair as she put it - which scared me as I like my hair BLONDE but she managed to make it look very blonde while also looking natural. She was also a quick worker - I have a lot of hair and it usually takes 3 hours or so hours to colour my hair but she managed a colour and trim in that time without breaking a sweat or being rushed. She was fine with the fact that I had only 3 hours for her to work in due to my babysitter leaving at 4!
I asked for just a straight around trim which was very straight forward and she gave me what I asked for.
All around I give her five out of five stars and I would definitely have her do my hair again.
As for the salon, it was clean and all of the staff were friendly. There were a lot of regulars popping in and out just to say hello and even people coming in telling the staff how much they loved their haircuts.
The salon itself was very trendy and high tech (they had mini touch screen computers at all the stations). I hated the music, but it was the same music that they play in every salon all over the Western world so I can't really fault my experience!
Great experience for someone who has a phobia of salons and getting their hair done as I do.