Splash - New Row Reviews
2 New Row, Covent Garden, London, WC2N 4LH
Check availability and book onlineReviews are written by customers after their visit.
5466 reviews
I got a call 5 minutes before my appointment asking me to come to charring cross branch instead because new row was closed. The branch was noisy and busy, my stylist Jesus, was actually coughing which made me uncomfortable consider the situation despite him wearing face covering. Additionally when I have asked for my hair to be curled he did it without applying anything to protect it from the heat which is the least I’d expect. The place also wasn’t particularly clean.
Styled by S.Stylist 8
The salon was clean, staff were friendly and we had a good experience whilst we were there. Good Covid measures were place and we felt safe. We enjoyed the pedicure but were very disappointed that the colour had smudged on our big toes by the time we returned home. We were obviously told to put our shoes and socks back on too early. I emailed the salon to express disappointment but have not received any reply - it’s been two days now.
Treatment by B.Beautician 1
Normally very happy about Splash services but this time they were out of all red varnishes (which I can have some understanding for considering lockdown & deliveries) but after not even a week the shellac has completely loosened the grip of 3 nails, not chipped just loosened from the nail. Quite disappointing, this has however never happened before. The beautician was great tho.
Treatment by B.Ndeye
My stylist was excellent and I would return to the studio just to have him again
Styled by S.Stylianos
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