As a pay-day treat, I spent a little extra on a full manicure service that was suposed to last an hour... much to my disappointment I only received a 25 minute service which I would not class as a 'full manicure'. The salon was not clean - hair was strewn all over the floor and staff were eating their lunch in corners. Furthermore my nails chipped after only 3 days. Very disappointed. Have had better nails after a 'shape and shellac' at half the price. Would not recommend.
I went in for a set of acrylic nail extensions - 5 days later they started to completely snap off, leaving very sharp jagged edges, that looked terrible. I've had many nails extensions and this has never happened before.
Also, I paid £35 for the treatment online before my appointment, but when I arrived they demanded an additional £11 for them to paint the nails. This was not an option to add online, and it was not mentioned anywhere that I was only paying for half of the job to be completed, so wasn't happy with that either! Never experienced that anywhere else, painting them is always a part of the price.
Overall, very poor quality service, and overpriced (with an additional hidden charge) - and they are very rude when you try and raise this with them - so much for the customer's always right!