Splash - Soho Reviews

19 Brewer Street, Soho, London, W1F 0RJ

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Reviews are written by customers after their visit.

4.5
11938 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really lovely staff and great service. Good value for money and at an ideal location in the centre of Soho.
As a pay-day treat, I spent a little extra on a full manicure service that was suposed to last an hour... much to my disappointment I only received a 25 minute service which I would not class as a 'full manicure'. The salon was not clean - hair was strewn all over the floor and staff were eating their lunch in corners. Furthermore my nails chipped after only 3 days. Very disappointed. Have had better nails after a 'shape and shellac' at half the price. Would not recommend.
Even though the venue is not one of the best looking the staff was amazing, very friendly and professional. I would definitely go back!
I went in for a set of acrylic nail extensions - 5 days later they started to completely snap off, leaving very sharp jagged edges, that looked terrible. I've had many nails extensions and this has never happened before. Also, I paid £35 for the treatment online before my appointment, but when I arrived they demanded an additional £11 for them to paint the nails. This was not an option to add online, and it was not mentioned anywhere that I was only paying for half of the job to be completed, so wasn't happy with that either! Never experienced that anywhere else, painting them is always a part of the price. Overall, very poor quality service, and overpriced (with an additional hidden charge) - and they are very rude when you try and raise this with them - so much for the customer's always right!
The lady who did the treatment was chatty, friendly and did a fantastic job. I felt really comfortable and the wax was thorough and painless!