Overall the experience was a good one. However, when I got in to the chair everything just seemed really rushed and I just felt like they wanted me in and out as quickly as possible.
I'd booked a wash and cut but wasn't even offered the wash... straight into the cut we went even though I had product in my hair.
Although really happy with the final cut, once I got back to my office my colleague pointed out that my forehead, back of neck and ears were covered in hairs which I had to then go and remove.
I really like Splash and the staff there but it just seems this time that the little attentions to detail were missed which is a shame because, so far, I've had a good experience with them.