Packed into the basement of a busy hair salon. I arrived early and I felt a little rushed to undress. Not the most pain-free wax that I've ever had and a few stray hairs were left. Very quick. Friendly, chatty lady. Overall good for the price.
Really bad experience this time. The beautician was busy talking to her friend all the time and she was not focused on mani & pedi. She had to remove and polish again 3 nails after she ruined them because of her distraction. And it took 1 hour and a half instead on 1 hour.
After 2 hours I had left I realised my pedi was ruined already and I had to come back to have 3 nails fixed, luckily by another beautician.
I'd been to another branch of Splash before and know that it is a bit of a hectic place with lots of people running around in a cramped place. It was a really hot day and there wasn't really any air conditioning however the room I was treated in did have a fan. Overall I was very happy with the Hollywood wax I received. The salon just got a new hot wax which was incredible and resulted in the least painful Hollywood wax I've had. I was waxed by Esmeralda who was lovely and very efficient. I was happy with the treatment when leaving the salon however when I got home I did discover that she had left some pieces of wax on me which were painful to remove myself. Nevertheless it was a good experience overall and I would go back and recommend the service to a friend.