I was welcomed with a lovely smile from the ladies, and I was taken down stairs to a nice section of the shop. The girl that did my Shellac was very sweet, she was Portugese and had only worked there for about 5 months I have forgotten her name but she was brilliant. She did my nails beautifully and she even gave me this amazing hand scrub, which was the icing on the cake. I will definately be going back to Splash Soho. The prices are brilliant as well for central london even without a whanda discount. Very Very Pleased.