My nail woman couldn’t see me last minute so they changed salon location and therapist to someone else. The nail tech burnt my nail with the drill and then told me it was my fault for wearing hard gel. If you think it’s impossible to drill off then say so and we can find another way, like soak off. She couldn’t do ombré or cateye either so I just decided to leave.
I had a great experience at the salon. I had a wait a few minutes past my scheduled appointment time was Lorena was very communicative and paid great attention to what I was asking for, executing it perfectly.