I have always been a regular there. Last time I went there until I washed my hair everything was fine but the guy who was there to dry my hair was not professional enough. There was water leaking from my hair and he didn't give me any gown or wipe it. Straight away hair dry, he looked very annoyed when he was providing the service. He kept on dropping stuff around me and getting annoyed as if I did anything. He wasn't hospitable. He was just annoyed at everything.
Quite disappointed, I’ve come here quite a few times and I book with a particular person to do my eyebrows as she does an amazing job!! When I arrived, I was rudely told this person was not in that day and was asked to sit down in a really dirty chair. My eyebrows came out nice, but reading other reviews it seems their booking system does not seem to honour bookings with particular staff members.