Splash - Soho Reviews

19 Brewer Street, Soho, London, W1F 0RJ

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Reviews are written by customers after their visit.

4.5
16043 reviews

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Written by our customers, so you know what to expect at each and every venue.
Okay, I don’t normally write reviews but this one has to be done. At first I booked them on 4th October and they had to cancel cause their hairdresser called in sick. I booked them again for today specifically for Josef, they call me last minute to say Josef wont be available when I was literally on the way to the salon. They asked me If i wanted to reschedule or go with another person, at that moment I had no choice but to go with another person.
I come here every month but not sure if I want to anymore - the service is inconsistent. Today I wanted a Kerastase treatment but then got a basic conditioning - I had to tell the person he hasn’t done what was needed . Then I kept complaining to the lady blow drying my hair that there was still shampoo in my hair but she absolutely did not care . The rough dry was shabby and while I was sitting on the sharing - another lady stated hoovering with all hair in my clothes but no sorry - appalled!
First experience and found it very professional and skilled
Zack was very friendly and welcoming and did a great job
Esin was friendly, she asked questions to make sure the haircut is exactly the right length and style. I’m happy with the look
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