Splash is always no frills but I don’t mind that to some extent with the prices you pay. However on this occasion, staff were rude, the salon was incredibly filthy to an extent I was concerned about hygiene. During my Brazilian wax, a drop of water dropped straight through a hole in the ceiling directly into my eye, which is now really red. And then on top I was left sat waiting for ages for my second treatment. Which resulted in an awful shellac manicure which has already started pealing