I received an email confirmation, took a cab to get straight away to the shop and they told me they were not available before 3pm. Absolutely unacceptable, I suggest you update your schedule on Treatwell in the future so you don't make people waste their time and money.
Staff were lovely. Greeted and offered a drink as soon as I arrived. Very happy with my haircut, lovely products used and my stylist made sure I got what I wanted. Great experience!