Pool was great to use...no sauna available though. Got there 20 minutes early, but after my 45mins swim, had to wait an hour before my message, as there were some confusion over the time of my booking, by the business overall😳. I received a missed call on my phone, 5 minutes after I was originally booked in, but no voicemail was left for me to call back. I did get my massage in the end, but it was OK.