i AM giving an overall 4 star for the reason that it was good value for money. you get what you pay for. the venue is very small and you behind the wooden divider. it was very cold there, there was small electronic heater which was on when I arrived then it got warmer. it was badly placed tho as it was blowing very hot air directly on my leg. Also, wasn't that happy that part of my wax where done with strip wax when I opted for hot wax only. the lady was nice and kind.