My hair is always great whoever cuts it, but I do have two things I would so like to change. I do like to know what you use on my hair, but if I like it, I will buy them without any pushing. If your stylists are on commission, it shows, if not it is just annoying. I would also like my hair to be dried without using straighteners, or at least to be asked if I want them used. I don't like my hair straightened, but it is without fail, unless I remember before it is dried to specify. I don't know any other salon that does this and I would must rather have a decent blow dry.