Stepping Stones Natural Health Care Reviews
84 Falcon Road, Clapham, London, SW11 2LH
Check availability and book onlineReviews are written by customers after their visit.
420 reviews
Would highly recommend. Staff very friendly and informative. Came out very relaxed and would def go again. Very conveniently located about 5 mins away from Clapham Junction Train station, although the shop is situated in a very hide away parade of shops, once inside the experience begins and well worth it.
I never has this treatment before but it did not disappoint. It was a great treatment and wonderful therapist. Will visit again! Good value for money and have booked my next treatment already
Advisable to book in well in advance as therapist wasn't available on a daily basis. Clinic was welcoming, clean and friendly. Therapist was friendly and made me feel at ease. Spent time discussing my health issues before he began the massage. I suffer with lots of neck pain which was particularly bad when I visited but after the massage I felt great. Was left on the room on my own to take my time getting up after the treatment which was thoughtful and was also given some follow up advice.
A relaxing, enjoyable experience.
Stay clear I wouldn't recommend this to friends/family due to: Initaly I couldn't get an appointment for Rexki for at least 2 weeks so I chose a massage instead and booked for 8/7/2011. Athough I a-z the address the premises were difficult to find and when I phoned the establishemnt for assitance they could offer limited directions, which I found incredible for someone working there. I arrived and as I waited the receptionist took a call was trying to give directions to another client trying to find the premises. My booking was mixed up with another client, the lady who also rang for directions and actually came for an interview was mistaken for a booked customer. My therapist was treating someone else with the same first name as me and another therapist was calling for his client who it turned out was in my booking. A complete shambles. I spoke to the Manger Jay who said sorry and would give me a 30min complimentary massage that day & I could come back next Saturday for the full 1 hour plus a complimentary treatment on him for all the mis up; which I thanked him and accepted. The swedish massage therapist was good, however the customer service and mix up ruined the whole day. I had a phone call on the 14/7 saying they were sorry but need to reschedule as they had booked me in when the therapist was not in. I told them this was not acceptable and poor customers service and asked to speak to the Manager Jay who made the appointment. Unfortuantely he's a way for the weekend and i'm so disatisfied with the lack of customer service experience I told them I didn't want to reschedule or come back ever again, and I had lossed money as I still didn't have the treatment I had paid for.
Stepping Stones is in a convenient location in Clapham Junction literally 5 minute walk from the station and with local buses stopping close by. My therapist was a very nice lady, she explained what she was going to do and asked if there were any concerns that I may have.
The treatment was very relaxing and I was amazed at the end when she asked me some questions and what she picked up through the healing.
I would recommend anyone who needs to have there batteries recharged to have this treatment.
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