I left few days passing to digest, I went to the appointment and I asked same color I had on my hair ( before ash blond ), i choose a semi-perm as I got a lot of white hairs and i am getting use to them. the hairdresser seams competent and she made a great job but with the wrong colour... I am natural light brown with a hint of red, and I decide last year to go more blonde as I got a lot of white hair... it cost me £££ last year to arrive to a consistent blonde...and when I told to the hairdresser that it was look like too dark she told me it was because the shop didn't have enough light. as it is a semi-permant colour I am hoping it will fade but I am not happy about it and I feel that this is not what I was looking for.It is too dark for me and I don't know what to do, as I don't wish to come back to the same salon, Had a chat with costumer care and they offer me to go back to the same saloon, something that I don't feel I will do as I am afraid to do another colour treatment on my hair.
Tim is just awesome. Friendly professional and very patient. Genuinely loves his clients to look great. New junior stylist Sian is a total asset. Highly recommended. Soto has a.team to be proud of. Been going there for over two years and they keep getting better and better