Went there for a haircut recently. The person attending to me seemed to be in a hurry. Did not apply heat protector to my hair before blow drying it which I think is basic knowledge.She did not offer any suggestions or ideas on what might look good or suit me. Did not even dust the hair or check to see if there is any small hair left off my collar or back of neck after the haircut. Just went about her job quickly. I hav been there 4 times before, might not go there again or may give it another try and then decide on switching salons.