Stratford Salon Reviews
26 Vicarage Lane, Stratford, London, E15 4ES
Check availability and book onlineReviews are written by customers after their visit.
5660 reviews
Very friendly staff. Very good tea, biscuit before treatment
Classic Facials
I booked a Hollywood wax. First they were running 15-20 mins late, then the wax was way way way too hot, almost burned me and to make it all even worse, the girl that was waxing me had no idea what she was doing. An hour after starting she still wasn't finished but I couldn't take any more and told her to stop and just clean it up. There was heaps of wax still everywhere, even some on my legs. Apparently the hot wax tub was broken that's why the wax was so hot, instead of fixing it straight away, she kept blowing it to try and make it cooler and it hurt like hell when she was trying to grip it to rip off. So then she used strip wax, which though still painful, didn't hurt quite as much but even that took forever. They kept putting a half damp towel on me to cover up, not sure if I trusted the cleanliness...
To be clear, I have had a lot of waxing done, have never experienced anything like it. Could have probably done a better job just doing it myself which would have been free.
Ladies' Waxing
My facial was rearranged to an earlier time on the day itself due to illness of a staff member, and then the therapist herself who took my facial seemed rather rushed off her feet. She exited the room several times during my facial, attending to another client I believe. However, when I commented on the fact that she seemed busy, she then became very much more attentive and my treatment was very good. the result was fantastic. The salon is a touch shabby and could do with a makeover itself, but the staff and the range of treatments available both seem excellent.
Treatment by Zara•Classic Facials
Another lovely visit here i really cherish and look forward to getting pamperd! Its a great time out and they did not let me down i had a wax and a 1hour massage which was just what i needed really worked on my back i was so relaxed when leaving thank you for sorting me out girls!
Treatment by Zara•Ladies' Waxing
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When booking this it says choice of relaxing body massage or deep tissue massage. When I came for the first time a month or so before, I wasn't asked which I would like but Leah gave me a deep tissue massage which was really great - she was friendly, helped work into my knots, and the whole experience was great value so I was very impressed. When I rebooked this time, I had a different therapist, and must have had the relaxing massage. She didn't put any music on which I found a little uncomfortable as music helps me to relax and she also seemed to have a cold. I don't know if this affected her performance - it's a tricky complaint as the massage was indeed so relaxing that I fell asleep several times (!) but I would have preferred to have been asked what kind of pressure I like as I kind of felt like I had paid to have a nap rather than a massage to relieve my back pain. Next time I would specify the deep tissue massage with Leah - she's great.
Therapeutic Massage
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