I had purchased a pamper package which included a facial, massage and mani/pedi.
I was greeted with a tea and some biscuits.
Sibreen was my therapist and she ensured throughout that I was comfortable and asked if there was anything I wanted to focus on in particular. She made me feel relaxed throughout.
The salon is quite basic and so is the equipment. Choice of nail varnish was not great.
In short: equipment not great, but therapists lovely.
There was only one member of staff present at time of visit, but she was lovely and very professional. The organic facial I had was thorough and relaxing, and she did extractions too. It was actually a really pleasant experience, but it was let down by the venue, which really could have done with a fresh lick of paint.