Stratford Salon Reviews
26 Vicarage Lane, Stratford, London, E15 4ES
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5605 reviews
Whilst the staff uniforms and first appearances of this Salon imply a higher quality experience, it is in fact very basic.
I was kept waiting for some time for my appointment (over 15 minutes) with no apology. My therapist, whilst seemingly friendly enough made no attempt at small talk or even asked if I had waxing done before. It was I who occasionally broke the award silence in the room by asking her about her day and job.
Whilst there was nothing wrong as such with the service I received or the end result of the treatment, there was nothing overly right with it. I wouldn't say there was anything about it that would make me decide to go there again rather than another Salon, not even the price.
Ladies' Waxing
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Me and my friend booked the mini spa package together so that we would receive our treatments at the same time (it was confirmed when booking that there would be 2 therapists). When we arrived we could hear one of the therapists arguing in the back and eventually she took her uniform off and went home. This was very unprofessional and meant we were left with one therapist who had to try and do both our facials at the same time. The therapist we had was amazing and she did what she could given the situation, it's just a shame she was put in that position. By the time we had our other treatments (Swedish massage and foot massage) another therapist had arrived. It's only because the quality of treatments was so good that I didn't complain as I did leave feeling very relaxed and pampered by the end of it. It was just an awkward start.
Foot MassageShow all…
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The quality of the wax used was awful. The quality of the strips used was terrible! I was lying on tissue paper which was just sticking to me! A 30 minute job ends up taking an hour. The therapist was apologetic but it had nothing to do with her. I've had this waxing done many times at other salons and the quality of this used her was extremely below standard. The products did not do the job. Owners and management need to invest more in the quality of products used. I'm sorry to say I won't be coming back.
Ladies' Waxing
The staff was really nice and helpful and the service very good. They have so many treatments. I will recommend.
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The massage was great though the venue felt like it needed a bit of a refresh, but the staff were very friendly and professional.
Therapeutic Massage
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