Stratford Salon Reviews

26 Vicarage Lane, Stratford, London, E15 4ES

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Reviews are written by customers after their visit.

4.6
5210 reviews

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Written by our customers, so you know what to expect at each and every venue.
I went for an organic facial on 13 December 2014. My experience was not pleasant due to the following reasons : 1) I did not get the beautician I requested for. This only came to my attention towards the end of my facial when I asked the beautician for her name. I think this would not have happened if the beautician had introduce herself at the start. 2) After my facial, there were yellow patches on my face. At the paying counter, I asked the beautician what the patches were and she replied, " that's sugar from the scrub". Rather than offering to clean the patches up, the beautician requested for payment with no hesitation. 3) Bad lighting - The room was dark except for a torchlight ( phone) which was placed on a shelf by the wall. I don think the beautician could have seen my face clearly at all. I've been to many facials and there will usually be lamp above my face to assist the beautician to see my face clearly. I'm not sure why this salon doesn't have a lamp. 4) In the span of the 50 minutes facial ( should have been 70 minutes), my face was steamed three times. Each time lasting for about 10 minutes. As such, the time spent on cleansing, extraction, mask, scrub was very very short. The extraction lasted for one minute. 5) Love it that they serve tea before the facial. 6) The towels I used had a weird smell. This is my first visit and I would not go back again.
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Adam gives a brilliant massage and makes me walk out relaxed and ready to face the world again. I've been going to Stratford Salon for a few months now, and haven't found a better place to get a great relaxing service for such a great price.
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I had the oxygen facial today , the staff Corey was kind and her massage was really nice . I will definitely go back again for a facial.
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I had the organic facial done and treatment was excellent. Therapist very friendly and excellent customer service and would defintiely recommend
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Good Value for money, although the treatment room is extremely narrow and it needs some renovation to make the client expectation / experience more pleasant..
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