I was a bit put off when entering the salon but I had the treatment anyway. The environment was not pleasant. Only a steamer was used in the facial and there wasn't even a proper light to be shed on my face during extraction. Only a very simply ceiling light. The beautician seemed to be in a hurry. Not sure whether she did any anti-bacteria treatment to my face afterwards. I left the salon with very red face and had breakout in the next days.
And also, I booked a 70 minutes facial on Treatwell but it was changed into 55 minutes as they told me they had another appointment an hour later. And there was no arm massage.
Arrived 15mins early but wasn't seen until 30mins after my appointment time.
The treatment room was really humid and almost a struggle to breath in, but good to keep the muscles warm i suppose?
First half of the deep tissue massage was really good, but toward the end felt rushed and hurried to finish.
For the £30/hour I paid it was great value, but wouldn't come back at full price.
The worst treatment I've ever received.
The "therapist " spent more than half hour trying to find out what was the treatment she should be giving me, even know that I told her several times.
And last, she started the treatment with "organic cosmetics"(The face wash was From the brand Simple which is a really cheap brand and not organic, the rest of the products we're unlabelled). I am a aesthetic professional and I can assure you that the hole treatment was done in a rush and with poor professionalism. The treatment lasted about 45 minutes or less, when it was supposed to be 1h 10min long.
My face was itching and I had to do a deep wash at home.