This was my first time at this salon and definitely going back for future treatments. Sophie was friendly, listening and advising for the best hair treatments to have in the future.
It wasn't Sophie that did my hair.
My appointment was at 3pm but got a call that they were running late and if I could go at 3.30 instead.
At the end I was seen at 3.55 and it was very rushed.
I booked for wash, haircut and blow-dry but was told that for what I paid I could only have a trim by which I wasn't happy as my hair doesn't look much different. When I booked it looked that I would have a proper haircut.
Had a bad experience with my recent waxing appointment, I booked online for 9:30 and nobody was there for it as I booked online(apparently you have to give them a call as well ), not sure why would they give option to book online via treatwell if do not except that. Then they said they can start waxing at 10:10 as beautician will come at 10 only. But beautician was slow in waxing and we couldnt finish enverything on time as I have to leave by 11:20.
Never booking again, terrible experience.