The lady who cut my hair (sorry I don't remember the name) but I think she was the owner, really took her time. I know my hair can be difficult to cut its REALLY curly and I'm never happy after, maybe in about 2 weeks once its grown out a bit, But she did kind of stick to what I asked, at least the dry ends are now gone :)
Great place & great service. Listened to what I wanted & offered me advice without being too pushy. Coloured my hair extremely well - got exactly the shade of blonde I wanted. Looked at the pictures I had bought with me & replicated the cut very well. I have fairly thick hair & so the appointment took longer than expected, but at no point did I feel rushed. Would highly recommend.