This is a newly established salon, still getting itself off the ground. So the ambience IMO is quite poor. I was the only person in the salon which made me feel quite awkward at times and it was generally just quite quiet and lacking in warmth or ambience. The staff were friendly (offering a drink on arrival, taking your coat and offering magazines during the treatment), however I found the stylist I had to be really really harsh on my scalp and the treatment was actually really sore. The cut and finish were nice enough but I think next time I would prefer to pay slightly more for a better experience.
The staff were delightful; very welcoming and professional. What I really liked was that me stylist took both the time and made effort to ask nd accommodate what I wanted. She stopped a few times while working to make sure I was happy with the result.
Excellent!