I don't typically talk too much, but this lady was awkwardly quiet. I showed her what I wanted, picture and explanations, she did it for the most part, but she cut off too much hair and told me matter-of-factly I'd come back for shorter (how do you know if you don't even talk to me?). Didn't ask for which parting, showed me one length but I got another. Hair was flat after the blow dry, with some texture that flattened by the time I got home. Fringe was in my face with no structure. Not happy.