Alex is the only person who knows how to cut my hair properly, everyone else I've ever been to hasn't quite got what I wanted and Alex doss it perfect every time!
Poor time skills, changed my appointment by text 1.5hrs before it was due, waited half hr for her to reply, then had to call to confirm new time was ok. Was changed to suit her needs, as salon chat suggested. Made my afternoon stressful before an event on a Saturday night.