One of my worst experiences ever. 45’ to remove gel from my nails which basically was never removed. The price online says 8£ but when i went there they asked for another £10 because my gel had extensions!!!!!! When i asked for receipt they tried to avoid it, they accept only cash (shady) and they send you across the road to an atm charging £2 for withdrawals. They had no written price for this extra money they asked me to pay. £18 for gel removal. At the end they gave me a copy from a receipt from carbon copy (last century) with no name on it and no stamp! Illegal!!!Thats a robbery! And the girl who did this mani has clearly no idea about removing gel. Horrible experience! I really want my money back! Asked for explanation and they were looking buffled.
Treatwell is going down or what?
Was over all unsatisfied. I asked for a deep tissue massage but felt this was more of a swedish massage. At the beginning I asked her to focus on getting out my knots but she didn’t work into them at all. There was also a kitchen timer that was set at the start of the massage that I told her to turn off as the sound was bugging me.
As always it's a quick and efficient service which is fantastic; and they have a great selection of colours. The salon isn't that clean, unfortunately, but they are very busy so it's not surprising. My only irritation is that they keep having issues with taking card payment - very frustrating to be expected to pay cash.