The staff were courteous and pleasant. The space is small but modern. I think possibly the staff was inexperienced with my hair-type (thick, heavy and straight) and struggled a little. I was happy with the haircut overall, but felt the staff should feel more confident and talk with me about what is needed in cutting my hair.
I am a regular customer of Elena's and I appreciate how well she listens to what I want and delights me with the results every time. Elena is a true artist and takes her time, so my top top is don't be in a rush on the day of your appointment and enjoy your experience to get the most out of it.
The studio itself is quite plain, and I think it would be nice to be offered a drink a bit sooner before getting my hair done as I was the only one waiting, but Justyna did an amazing job at cutting my hair, lovely shampoo wash too, really pleasant :).