I had an appointment with Elena on Wednesday evening and she was fantastic! She really took the time to listen to what I wanted and then to discuss my hair type and what she thought would work. I took her advice and suggestions on board and LOVE my new hair cut - would highly recommend.
Firstly,they said that the deal I bought was incorrect. It was only for short hair, and because I have long hair, I will have to pay in extra. She phoned her boss who said it's fine, so I didn't have to pay extra. The trim was ok but then I asked her to layer my hair in the front. She completely messed it up. I'm not fussy, but she cut off way too much in the front so now I have a short chunk of hair. She could tell she had messed up and was trying to fix it but ended up cutting off even more.