Lovely facial - would definitely return for this treatment although not told about products used or discussion prior to treatment about skin type and needs. The towel I was given to cover with had stains (looked like bleach) and the room needs soundproofing - I could hear the noise from the hairdressers throughout which isn’t very relaxing. The neck, back and shoulder massage could have been improved. I had to ask to put my head through the hole instead of on a raised cushion which should be standard for massage. Also should focus from by the client’s head as massaging from the side is not effective and was painful. No discussion about pressure/needs of client either. I could tell the staff member was new as a little nervous so could do with additional training about how to speak to customers about needs and aftercare advice for clients.
Saima gave an amazing head massage with care and love...I will definitely book my further treatment with her...I found a great place for relaxation!😍☺️😊😘
Seema was so lovely she really got through those knots and made me really comfortable. She also explained what could be the cause of my shoulder aches. Really experienced !
Treatment by Beautician #2•Back, Neck & Shoulders Massage