This place was awful! BAD MASSAGE, MASSEUSE WITH PHONE OUT AND UNCOMFORTABLE! I arrived having booked my appointment a week before and was greeted with 3 people who didn’t expect me and said I should have called in as well as booking my appointment?! I went for a full body massage, Sonia (my masseuse) just stroked me for the first 10 minutes. The towel I was meant to lie on was also stained with makeup and clearly hadn’t been changed after previous clients. I thought she was just getting started but I realised that was all she was going to do. When I asked her for more pressure she said I wanted a deep tissue which I didn’t. I tried to explain that normal massages also involve pressure but she didn’t seem to agree and said no one has complained about her pressure therefore it was fine... every client is different but she didn’t understand that and wanted to charge me extra! While I was getting my head massage, she got out her phone and used it throughout the ENTIRE 30 minutes! She scratched my head with one hand (like you would a dog) and used the other hand for her phone. She pulled out so much hair because she was being careless and I found loads on the massage bed! Overall a dreadful experience! DO NOT GO HERE FOR A MASSAGE! I PROMISE YOU, YOU WILL REGRET IT!
On a side note, the lady with blonde hair and the darker skinned lady doing eyebrows were great! Very helpful and professional when my masseuse decided to go and dry her hair instead of do my massage!!
When I arrived the lady at the desk was friendly and nice, I then was greeted by my hairdresser who was friendly and did quite a good job on cutting my hair. Although I feel she didn’t take much time cutting my hair as it was all done in less than 15 minuets, and it states 35 mins for a dry cut.
The wax was great and gave my eyebrows a good shape. However the tint was way too dark for me, I wasn’t asked what shade I wanted before the tint was applied. I have blonde hair and was given a dark brown tint. Would have been good to ask the shade I wanted first.