It was not actually Lucy who looked after my manicure and pedicure but a trainee. Her manner was lovely but the quality of my manicure was not great. I was there for about 2 hours when the booking says it should take about 45 minutes. The worst part was that the paint chipped immediately the next day - I have had manicures where they use a proper top coat to prevent this, giving a better finished look and lasting longer. Throughout I was urged to do Gel/ Shellac but I can't due to weak nails.
Just felt like the nail artist didn’t want to be there. Service wasn’t great - was kept waiting almost 20mins but no apology, manicure is ok but didn’t ask what shape I wanted so my nails are very different to what i usually have & a lot shorter!
Awful service. Booked and pre-paid for my appointment 3 weeks ago. I received a call to say they double booked and I need to change it or come back another day. I got another call later to say can you come earlier as someone cancelled. Pedicure was okay hence the 2 stars. Asked them to also remove my gel powder extensions and they were in such a rush to close. Soaked my hands into BOILING water. It was not removed properly and the state of my nails is atrocious. SAVE YOUR MONEY AND GO ELSEWHERE.