Unfortunately, the staff do not prioritise those who have booked in advance and allow walk-ins even if it is too busy and causes booked customers to be seen way later and end up behind schedule.
*Saba did not do my nails, someone else did.
When I was finally seen (30 mins later than my booking time), I felt like my pedicure was slightly rushed…
Also, after a couple of days my gel has started to chip off of some of my nails (no fault of my own).
Need more organisation and professionalism.
One of the worst pedicures ever.
1. I booked Saba, got someone else. I specifically wanted Saba as she had the best reviews.
2. The pedicure lasted 30 mins- so it was basically a file and polish. It was the least thorough pedicure I ever had. No filing, no cuticle care- nothing. A tiny bit of soaking, some scrub, and then polish.
3. They only put base coat on 2 toes, not all 5 on each foot. Bizarre. Let's see how long it lasts.
4. The lamp discharged halfway through and I was left sitting there.
Terrible experience here! They just didn’t care and didn’t want to know me, the girl doing my nails kept walking off to sort a random customers wifi on her laptop! Arranged for my appointment to be at 5:00, didn’t get seen till 5:30, Ended up walking out half way through! Felt really upset that it was such an awful experience.